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Showing posts from 2018

A book from Microsoft. Sad customer story.

I hope this this post will reach someone at Microsoft and someone will finally read this post from start to finish. I only want to get decent customer support. @Microsoft, hope you care! In short: I have ordered a book almost 2 months ago and since then I have been fighting to: 1.        Get my money back 2.        Ask Microsoft to fix their mistake so I can pay correct taxes and avoid collector services. 2018-06-21 I have ordered a book from Microsoft Press. Original book price was 44.99 USD but as a Microsoft Certified Professional I was told that there is 18 USD discount, so the book should cost only 26.99 USD. On the same check-out page I was informed that shipment cost is 9 USD for an international shipment. 2018-06-30 I have received package with the book. Inside of the package there was only book and nothing else. I have no complains about the book. 2018-07-01 I have received a letter from Danish company Svea Finance. In the letter I was informed that due to my